Terms of Service

$6.99 per order shipping, 1-1 business days handling, and 2-5 business days delivery—here’s how we do things at Pvdhorst.

By using pvdhorst.com, you agree to the terms below. We keep them clear and practical so you always know what to expect when you shop with us.

1. Acceptance of these Terms

Using or purchasing from pvdhorst.com means you accept these Terms of Service and any policies referenced here. If you do not agree, please do not use the site. Your continued use after updates are posted means you accept the revised terms.

2. Your Account Responsibilities

Provide accurate, current information and keep your login details secure. You are responsible for all activity that happens under your account. If you suspect unauthorized use, contact us at the email in the Contact section right away.

3. Order Acceptance and Cancellations

Your order is an offer to buy; we accept it when we confirm shipment. We may refuse or cancel any order if we suspect fraud or abuse, if an item is out of stock, if there is a pricing or product information error, or if we cannot verify payment or delivery details. If we cancel after you’ve been charged, we will promptly issue a refund for the amount charged.

4. Pricing and Payment

All prices are listed in USD. Taxes are shown at checkout where applicable. By placing an order, you authorize us (or our payment processor) to charge your selected payment method for the total amount shown at checkout. We accept the following payment methods: PayPal, credit/debit cards, Stripe, Airwallex. Prices and offers may change without notice, but changes will not affect orders we have already confirmed.

5. Shipping and Delivery (Summary)

• Handling time: 1-1 business days.
• Estimated transit time: 2-5 business days.
• Standard shipping fee: $6.99 per order (free shipping is not offered).

Delivery timelines are estimates and can be affected by carrier delays or events outside our control. A more detailed overview is available in our shipping policy materials.

6. Returns and Refunds (Summary)

• Return window: 30 days from delivery.
• No restocking fee.
• Refund timing after we receive and inspect your return: 5-7 business days.
• Time for the refund to appear on your statement: 5-10 business days (depending on your bank or card issuer).
• Original shipping fees are refunded only when we are at fault (e.g., wrong or defective item).

Items must be in original condition and packaging where applicable. See our returns and refunds policy materials for full instructions before sending anything back.

7. Acceptable Use

You agree not to misuse the site. Specifically, you will not:

• Scrape, crawl, or harvest data from the site without permission.
• Use bots or automated systems that could disrupt or burden our services.
• Upload or transmit malicious code or attempt to bypass security features.
• Impersonate others or provide false information.
• Use our content, trademarks, or product images for unauthorized resale, advertising, or other commercial purposes.
• Engage in any activity that violates applicable law or the rights of others.

8. Intellectual Property

All content on pvdhorst.com—including text, graphics, logos, product images, and other materials—is owned by or licensed to Pvdhorst and is protected by intellectual property laws. You may use the site for personal, non-commercial shopping only. Reproduction, distribution, modification, or derivative use without our prior written permission is prohibited.

9. Limitation of Liability and Disclaimer

To the fullest extent permitted by law, Pvdhorst and its affiliates will not be liable for indirect, incidental, special, or consequential damages, including lost profits or data, arising from your use of the site or purchase of products. Our total liability for any claim will not exceed the amount you paid for the order at issue. We do not guarantee that the site will be uninterrupted or error-free, and you use it at your own risk.

10. Force Majeure

We are not responsible for delays or failure to perform caused by events beyond our reasonable control, including but not limited to natural disasters, extreme weather, labor disputes, acts of government, public health events, power or internet outages, or carrier disruptions.

11. Governing Law

These terms are governed by the laws of the country in which the brand operates, without regard to conflict-of-law principles.

12. Changes to These Terms

We may update these Terms of Service at any time. Changes take effect when posted on the site. Your continued use of the site after changes are posted means you accept the updated terms.

13. Contact

Email: [email protected]
Business address: Xuân Thượng 1, Phúc Thắng, TP. Phúc Yên, Vĩnh Phúc

In short: clear prices, clear timelines, and clear responsibilities—so you can shop with confidence.